How do I know if TulsaDogPoop.com provides service in my area?
We provide dog waste removal service in all of theTulsa Metropolitan area, which includes Tulsa, Bixby, Broken Arrow, Catoosa, Glenpool, Jenks, Owasso. If you do not see your area listed here or have questions on whether we provide service in your area, please feel free to call or text us, anytime, at 918-834-POOP (7667).
What does a typical TulsaDogPoop.com service consist of?
We start by disinfecting our shoes and tools and thoroughly survey your yard for pet waste using a proven search pattern. We collect all the waste in a plastic bag. We take all of the waste away with us and dispose of it properly, for you, at no additional charge. With our service you can take comfort that we are stepping safely through your yard so you don't have to!
Why should I have TulsaDogPoop.com pick up my dog waste?
Pet waste is something that simply doesn't go away on it's own. As it lays in your yard, it attracts insects, parasites, and disease. It can also eventually end up being tracked into your home, ruin the appearance of your property , and even offend or harm those around your home. With TulsaDogPoop.com taking care of all of your dog waste removal needs, you can be assured that your lawn is free of waste and remains a fun, clean and safe place for your family to enjoy.
How long has TulsaDogPoop.com been in business?
TulsaDogPoop.com, a subsidiary of SAFE STEP dog waste removal service, is a local, family owned and operated business that has been insured and serving the Tulsa Metropolitan area since 2002. We have almost two decades of experience where we have made our name stand for reliable, superior service.
How do I get started with using TulsaDogPoop.com services?
We make it easy and convenient for you to begin using TulsaDogPoop.com for your dog waste removal needs. We do not require contracts, there is no minimum service period, and there is no advance notice required to cancel service. We can start and stop your service over the phone or internet. To start our services, simply call or text us at 918-834-POOP (7667), email us at sales@TulsaDogPoop.com, or complete the Sign Up For Service section located on this website. We know, that if you let us provide you with a clean and healthy yard, you will be more than satisfied with our service!
How does TulsaDogPoop.com provide guaranteed satisfaction?
TulsaDogPoop.com recognizes that our business' success is dependent upon our customer's satisfaction. We strive to provide our customers with perfect service, however, we recognize that we are all human. If you ever feel there is a time our service is not completely satisfactory, please let us know right away. We will do whatever we can to make it right. We can offer solutions like coming back to re-clean your yard the same day, rescheduling a free cleaning for the following day, and/or crediting your account so that you will not be charged.
Can TulsaDogPoop.com employees work with my dog in the yard?
Yes! We love meeting other dogs; however, there are some cases when a dog will not let our employee into the yard to perform service. If you know that your dog isn't good with strangers, or it becomes apparent that your dog won't allow us to clean your yard, then we ask that you restrain or confine your dog so that we can safely provide services for you and your family. Hopefully, over time, your dog will get to know us and be accepting of us ,so that they can be out there with us, when we come to care for your yard.
Does TulsaDogPoop.com need for me to leave the gate unlocked?
We do ask that you have your gate unlocked on your service day. If you feel more secure keeping your gate locked, we ask that you either provide a combination or key for us to use. We don't allow our employees to climb or jump over fences. If a gate is locked when we arrive and we cannot perform the pet waste service, a charge will still be incurred because we will be out the next service date to remove double the waste accumulation.
How often does TulsaDogPoop.com service my yard?
We offer several different services at TulsaDogPoop.com. We offer Residential Services, as well as, Commercial Services, depending upon you and your family's needs. We offer packages for weekly, bi-weekly, every other week, and one-time clean-up services to meet your unique needs.
Our most popular service is our weekly service because it is the most consistent and convenient way to keep your yard safe, fresh, and healthy for you and your family! For more details on all of our services, please check out our Residential Services and/or Commercial Services page.
Are there costs associated with an initial visit from TulsaDogPoop.com?
Just like each family is unique, each family's yard is unique as well. There are some yards that may require an Initial One Time Clean-Up before regular service can begin. If we look at the property and do need to institute an initial cleanup fee, because the yard hasn't been cleaned in a while, we will let you know this prior to providing any service. Our initial cleanup fee is typically just a one-time $30 charge*. You can find details on all of the service costs on our Residential Services and/or Commercial Services page.
Note: *initial cleanup rate is $30/half hour
Does TulsaDogPoop.com offer One-Time Only clean up services?
We do understand that there are times when a thorough cleaning is perfect for your needs. If you're selling a home, getting ready for a party or just tired of looking at a mess in your backyard, we can offer you a One-Time Only clean-up. These can be easily arranged and start around $30 (per half hour).
What payment options does TulsaDogPoop.com offer?
We offer many different payment options for your convenience. We will send an invoice by U.S. Mail or E-mail at the beginning of each month for all of that month’s service.
You can pay for our services via Cash, Check, PayPal, and/or all major Credit Cards. We prefer you set up automated payment services using a credit card of your choice, just click this AutoPay link to sign up for this free service. You can find all of our many payment options listed here.
Does TulsaDogPoop.com offer any Referral or Discount programs?
Yes, we actually offer an outstanding Referral Program and several different discounts. Our Referral Program is very simple: Refer a client to us and receive a $25 credit off of your monthly invoice after they've been a consistent customer for 2 months. There is no limit to this program, so if you refer enough clients to us, your regular service could become free each month!
We also offer the following discounts to our customers: 5% for Law enforcement Officers, and 5% for Fire Fighters.
What is the TulsaDogPoop.com policy regarding holidays and inclement weather?
We do work on most holidays, although we do not work on Memorial Day, 4th of July, Labor Day, Thanksgiving Day or Christmas Day. As far as inclement weather goes, we all know how unreliable Oklahoma's weather can be, but be assured that TulsaDogPoop.com is anything but. You can take comfort in the fact that rain, sleet, and light snow does not stop us from taking great care of your yards needs. Lightning and severe thunderstorms may delay us a bit, but we should be able to get to your yard within that same day. There may be times that very heavy snow could prevent us from servicing your yard, however, our policy, in those rare cases, is that we still charge the normal service rate since there will be twice the amount of waste for us to take care of the next regularly scheduled service time.
What if I need to postpone or reschedule a service with TulsaDogPoop.com?
In the case that something does arise, we simply ask that you let us know, as soon as possible, so that we can adjust accordingly. At TulsaDogPoop.com, We are here to serve your needs. We want to ensure that your lawn remains a fun, clean, and safe place for you and your family to enjoy.